Privacy Policy

Overview

GoCantonese (the “App”) helps you learn and translate Cantonese. You can use the App without creating an account. This policy explains what information is processed when you use the App and the choices available to you.

Information you provide

When you use AI conversation, explanation, or translation features, the text you enter and relevant conversation context are sent to GoCantonese’s service so a response can be generated. Please do not submit sensitive personal information that is not needed for learning Cantonese.

Microphone and speech recognition

If you grant permission and use a speaking feature, the App records audio temporarily on your device and sends it to Apple’s Speech Recognition service for transcription. Temporary recordings are deleted after transcription finishes. GoCantonese does not upload the original recording to its own server. You can revoke microphone or speech recognition permission at any time in iOS Settings.

Subscriptions and purchases

Subscriptions and purchase restoration are processed by Apple through the App Store. GoCantonese receives product and transaction status needed to unlock paid features, but does not receive your full payment card details or Apple Account password.

Information stored on your device

Saved phrases, learning counters, and preferences are stored locally on your device. You can remove this local information by deleting the App.

How information is used

Information is used to provide AI responses, transcribe speech, unlock subscriptions, remember your preferences, maintain security, diagnose failures, and improve the reliability of the service. GoCantonese does not sell personal information and does not use third-party advertising SDKs or track you across other companies’ apps and websites.

Service providers and sharing

AI text may be processed by GoCantonese’s hosting and AI service providers solely to operate the requested feature. Speech is processed by Apple when you choose speech recognition, and purchases are processed by Apple. These providers process information under their own applicable terms and privacy obligations. Information may also be disclosed when required by law or necessary to protect users, the service, or legal rights.

Retention and deletion

Local information remains on your device until you clear it or delete the App. Temporary audio is deleted after transcription. AI requests and operational logs are retained only for as long as reasonably necessary to provide, secure, and troubleshoot the service or meet legal obligations.

You may request deletion of information associated with a support request by contacting us through the support link below. Because the App does not require an account, we may need details such as the approximate request date to locate relevant records.

Children

The App does not require a name, email address, or account and is not designed to collect personal information from children. Parents and guardians should supervise children’s use of AI and speech features and ensure they do not submit personal information. If you believe a child has provided personal information, contact us so we can review and delete it where possible.

Security and international processing

GoCantonese uses reasonable technical and organizational safeguards, but no internet transmission or storage system can be guaranteed completely secure. Service providers may process information in countries other than your own, subject to applicable safeguards and law.

Changes to this policy

This policy may be updated when the App’s features or legal requirements change. The effective date above will be updated when material changes are made.